Overview
Rigvue 360 is a VR walkthrough tool designed for site engineers to remotely visualize, interact with, and assess equipments without being physically on-site. Initially developed to offer virtual tours, it evolved into a critical tool for risk assessment and permit management.
My Role
Lead Product Designer
Timeline
90 days
Year
2024 - 2025
Team
Project Sponsor, Project Manager, 2 Technical Leads, Front End Engineer, Back End Engineer & QA specialist
MVP key features
Access sites via virtual walkthroughs
Measure distances, angles & more
Tag equipments
Access blue prints
The tool seemed promising at start, but only 5% of the workforce used it.
We built a custom dashboard to measure MAUs, DAUs, and time spent on tours by each user, helping us quickly track user engagement and identify adoption gaps.
To uncover how the application was used, we observed and interviewed 2 users from the surveying department and 1 user from the engineering department.
Challenge - 1
Usability was an issue
The current interface lacked familiarity with other tools that engineers were accustomed to, such as Autodesk Navisworks and TruView Enterprise.
Additionally, scaling the interface to accommodate more tools was crucial. It was clear that a total UI recomp was necessary.
Technical limitations due to the VR APIs set restrictions as to what we could achieve in the front end
Solution - 1
Modular tour interface that can scale
With modularity in mind, we designed a toolbar that could accommodate ‘n’ number of features
Achieving this with 100% performance was difficult. Hence we had to make trade offs and set expectations on how it would work.
And It Worked!
We did a re-launch and the new interface gained interest from other departments. Many teams wanted to explore its potential, and we received numerous suggestions on how it could improve their workflows
Challenge - 2
Helping area authorities & PTW coordinators assess risk before issuing permits
A Permit is an authorisation to work on-site. We engaged with the HSE (Health, Safety & Environment) department and understood that there was lack of situational awareness with their permit management workflow system.
Solution - 2
Permit management through VR
Introduced ‘Permits’ feature. We integrated SAP into Rigvue 360 to easily locate permits.
Subsequently, we built a rule engine based on an underlying risk matrix to help visually identify simultaneous operations.
This resulted in enhanced engagement and relevance
In just 45 days, we shipped this feature. The VP, PTW coordinators and Area authorities used it to conduct several permit meetings. The feedback was extremely positive. The HSE department had decided to use it 100% for all their meetings believing it significantly improved decision making and streamlined their entire workflow.
Rigvue 360 currently has over 1000 MAUs
What I learned
I got the opportunity to lead and execute the project for a span of 2 years. In addition to delivering designs, I was also responsible for handling business expectations, defining product roadmap and prioritising what needs to be shipped. Rigvue 360 currently has over 1000 MAUs
